Privacy Policy

Shree Gatimaan Tour and Travels ("we", "our", "us") is a registered travel agency, tour operator and reservation service offering taxis, hotels and homestays, tour packages, custom tours, Ganga boat rides, Sugam Darshan, sightseeing, guides and photography across Kashi, Ayodhya, Prayagraj and Vrindavan. Our official website is shreegatimaantravels.com.

This website is informational and enquiry-based. It does not have user accounts, an online checkout, or a database of registered users. Bookings are made over WhatsApp, and no online payments are taken. This policy covers the information collected on this website only; it does not cover how information is handled by the third-party services mentioned in this policy, such as WhatsApp and Google.

• Business name: Shree Gatimaan Tour and Travels
• Udyam Registration Number: UDYAM-UP-30-0077886
• Registered address: House No. 17/1, 17/2, Tulsi Sagar, Ghazipur, Uttar Pradesh – 233001
• Business activity: Travel agency, tour operator and reservation services

The business operates under the brand name "Shree Gatimaan Tour & Travels" on this website.

When you use the website's enquiry forms, we receive the details you choose to type in:

• Enquiry forms (used on the Contact page and on every service detail page): your name and phone / WhatsApp number (both required), plus optional fields for email, travel date and time, pickup location, destination, number of adults and children, options such as hotel, guide or photography, and a free-text message.
• Hotel request form (on hotel pages): your preferred destination (required), preferred hotel, check-in and check-out dates, number of guests, room / occupancy preference, meal-plan preference and any additional requirements.
• Customize Tour page (review step): your name, phone number, special requirements and the itinerary you have selected.
• Homepage trip search: destination, travel date, number of people and the service you are interested in.
• Sugam Darshan: our darshan guidance asks you to share a copy of your ID (such as Aadhaar or passport) with us on WhatsApp a day before your darshan for verification with the temple authorities.

The website never asks for, and does not process, credit or debit card details. None of the information you type is transmitted until you press the submit or "Book on WhatsApp" button.

While you use the Customize Tour page, your selections — destinations, dates, travellers, vehicle, hotel, add-ons, and any name or phone you enter — are saved automatically in your own browser's local storage (under the key sg_customize_tour_v1). This is a standard browser feature: the data stays on your device and is used so you can continue where you left off. It is not sent to us and not stored on our servers.

Nothing is sent to us until you tap "Book on WhatsApp", which opens your own WhatsApp app with the details pre-filled for you to send. You can clear this saved progress at any time by pressing "Start over" on the page or by clearing your browser's stored data.

• To respond to your enquiry and confirm availability.
• To prepare itineraries, vehicle suggestions and a final quote.
• To coordinate the services you request — taxis, hotels and homestays, tour packages, custom tours, boat rides, Sugam Darshan, sightseeing, guides and photography.
• To provide trip support before and during your journey.

We use the details you provide only for the purpose for which you provided them. We do not sell or rent personal information.

All enquiries and bookings on this website are handled through WhatsApp. When you tap any WhatsApp button, the website opens WhatsApp with a pre-filled message containing the details you entered. The message is sent from your own WhatsApp account to our travel desk at +91 81890 05294.

WhatsApp is operated by Meta Platforms, Inc. Once you send a message, your information is shared with us through WhatsApp, and WhatsApp's own terms and privacy policy apply to those messages. The website itself does not run a messaging server and does not store your messages outside WhatsApp.

The website itself does not run analytics or tracking scripts, and it does not collect your location, device identifiers or browsing behaviour for its own purposes.

The website does embed two Google services, and Google may receive technical information such as your IP address, browser type and device information under Google's own privacy policy:

• Google Maps — an embedded map appears on the Contact page and in the "Location" section of every service detail page.
• Google Fonts — the site loads its fonts from Google's font servers.

Your internet service provider and the web host serving this site may also log standard request information (such as IP addresses) as part of normal web serving.

• This website does not set cookies for tracking, advertising or analytics purposes.
• The only browser storage the site uses is the Customize Tour progress saved in your browser's local storage as described above.
• Third-party services embedded on the site (Google Maps and Google Fonts) may set their own cookies or storage in line with their own policies.

The website has no account system and no database of user submissions — enquiry data is not stored on the website's servers.

Your enquiries live in the WhatsApp conversations you have with us. You can delete those conversations from your own devices at any time using WhatsApp. We keep business-related chat history only for as long as needed to complete and support your travel arrangements and to maintain our records. The Customize Tour progress in your browser stays on your device until you clear it.

Because this website does not collect or store your details on its own servers, there is no website-side database holding your information. Information you send over WhatsApp is handled under WhatsApp's security measures and is subject to WhatsApp's terms and privacy policy.

Please do not share sensitive information such as full payment card numbers over WhatsApp — we never ask for them. Take normal precautions to keep your own devices secure.

• We do not sell, rent or trade your personal information.
• To arrange the services you request, we may share only the details needed with our service providers — for example hotels, vehicle providers, temple / darshan coordination staff or photographers. They use this information only to deliver the booked service.
• We may disclose information if required by law or to protect our legal rights.

• The information you provide is voluntary. Only your name and a phone / WhatsApp number are required to submit an enquiry; every other field is optional.
• You can ask us at any time for a copy of the information you have shared with us, to correct it, or to ask that it be removed from our records.
• To exercise these rights, contact us using the details in the "Contact us" section below.

The services on this website are intended for adults and are generally arranged by adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

The website links to and embeds external services, including WhatsApp (wa.me), Google Maps and Google Fonts, and may link to partner hotels or other websites. These external services have their own privacy policies, and we are not responsible for their practices.

We may update this policy from time to time. The date at the top of this page shows when it was last updated, and material changes will be reflected by updating this page. Please see our Terms & Conditions for the terms governing your use of the website and services.

For any privacy question, request or concern about the information you share with us, please reach us through the official business contact details below:

• WhatsApp / phone: +91 81890 05294
• Email: shreegatimaantravels7@gmail.com
• Postal (operational): Karaundi, Lanka, Varanasi, Uttar Pradesh, India
• Registered address: House No. 17/1, 17/2, Tulsi Sagar, Ghazipur, Uttar Pradesh – 233001